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Stephen B. Knouse
Professor and Head, Management
Alvin & Patricia Smith/BORSF Professorship in Marketing
PhD, The Ohio State University, 1977
Dissertation: "An Analysis of the Process of Accountability in Negotiating Behavior" |
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| Books |
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- Knouse, S. B., Rosenfeld, P., & Culbertson, A (1992) Hispanics in the Workplace. Newbury Park, CA: Sage Publications.
- Knouse, S. B. (1995) The Reward and Recognition Process in Total Quality Management. Milwaukee, WI: American Society for Quality Control Press.
- Knouse, S. B. (1996) Human Resources Management Perspectives on TQM: Concepts and Practices. Milwaukee, WI: American Society for Quality Control Press.
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| Recent Articles |
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- Knouse, S. B., & Dansby, M. R. (2000) Recent diversity research at the Defense Equal Opportunity Management Institute (DEOMI): 1992-1996. International Journal of Intercultural Relations, 24, 203-225.
- Knouse, S. B., & Webb, S. C. (2000) Unique types of mentoring for diverse groups in the military. Review of Business, 21, 48-52.
- Hamilton, J. B., & Knouse, S. B. (2001) Multinational enterprise decision principles for dealing with cross cultural ethical conflicts. Journal of Business Ethics, 31, 77-94.
- Jurkewicz, C. L., Knouse, S. B., & Giacalone, R. A. (2001) When an employee leaves: The effectiveness of clinician exit interviews and surveys. Clinical Leadership and Management Review, 15(2), 81-84.
- Knouse, S. B., & Webb, S. C. (2001) Virtual networking for women and minorities. Career Development International, 6(4), 226-228.
- Knouse, S. B. (2001) Virtual mentors: Mentoring on the Internet. Journal of Vocational Counseling, 38, 162-169.
- Jurkewicz, C. L., Knouse, S. B., & Giacalone, R. A. (2002) Are exit interviews and surveys really worth the time and effort? Calculating return on investment. Review of Public Personnel Administration, 22, 52-62.
- Giacalone, R. A., Jurkewicz, C. L., & Knouse, S. B. (2003) A capstone project in business ethics: Building an ethics training program. Journal of Management Education, 27, 590-607.
- Giacalone, R. A., Jurkewicz, C. L., & Knouse, S. B. (2003). Exit surveys as assessments of organizational ethicality. Public Personnel Management, 32, 397-410.
- Jurkewicz, C. L., Giacalone, R. A., & Knouse, S. B. (2003). Are exit surveys worth the effort? Journal of Public Affairs and Issues, 7(4), 1-17.
- Knouse, S. B., & Stewart, J. B. (2003) Hard measures that support the business case for diversity: A Balanced Scorecard approach. The Diversity Factor, 11(4), 5-11.
- Jurkewicz, C. L. Giacalone, R. A., & Knouse, S. B. (2004) Transforming personal experience into a pedagogical tool: Ethical complaints. Journal of Business Ethics, 53, 283-295.
- Knouse, S. B., Hill, V., & Webb, S. (2005) Surrogate sages: Alternatives for women and minority professionals when traditional mentors are unavailable. The Diversity Factor, 13, in press.
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| Recent Book Chapters |
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- Knouse, S. B., & Webb, S. C. (2001) Mentors, substitute mentors, or virtual mentors: Alternative mentoring approaches for the military. In M. Dansby, J. Stewart, & S. Webb (Eds.), Managing Diversity in the Military: Research Perspectives. (pp. 145-162). New Brunswick, NJ: Transaction Publishers.
- Knouse, S. B. (2001) Differences between black and white military offenders. In M. Dansby, J. Stewart, & S. Webb (Eds.), Managing Diversity in the Military: Research Perspectives. (pp. 465-488). New Brunswick, NJ: Transaction Publishers.
- Knouse, S. B., & Strutton, D. (2003) Employee diversity and organizational ethics. In O. C. Farrell, S. L. True, & L. E. Pelton (Eds.), Rights, Relationships, and Responsibilities: Business Ethics and Social Impact Management. Vol. 1 (pp. 87-98). Kennesaw, GA: Coles College of Business.
- Jurkiewicz, C. L., Giacalone, R. A., & Knouse, S. B. (2005) Are exit surveys worth the effort? In A. Farazmand (Ed.), Handbook of Bureaucracy and Alternatives, 2 nd Ed. New York: Marcel Dekker.
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| Grants |
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- 2003, 2004
Distinguished Summer Research Fellow
Defense Equal Opportunity Management Institute, Patrick Air Force Base, FL
Projects: Diversity Management, Diversity Tool Kit
Award: $22,100 each summer
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